Documentation

Install

• Check the requirementsWhat a host needs before Velo runs on it.
• Configure the environmentEvery variable, what it does, which are secrets.
• Do the first runFrom install to the first tenant answering messages.
• Upgrade an installMigrations, backups and rollback order.

WhatsApp providers

• Choose a providerCloud API vs a BSP — cost, setup and limits side by side.
• Connect a 360dialog numberAPI key, webhook and number registration.
• Connect a Twilio numberCredentials, sender approval and webhook.
• Connect the Meta Cloud API directlyApp, business verification and webhook subscription.
• Use the Evolution adapteropt-inUnofficial transport — what it enables and what it risks.

Tenants & credentials

• Provision a tenantCreate the organization, assign its number, go live.
• Set per-organization credentialsWhatsApp and model keys per client, encrypted.
• Assign a business typeHow presets decide capabilities, and how to override.

Capabilities

• Load a catalog and price listsSKUs, pack sizes, per-client and per-zone pricing.
• Manage SKU aliasesWhat the agent learns from confirmed clarifications.
• Upload and index documentsFormats, indexing and how source citation works.
• Set availability and remindersWeekly slots, exceptions and reminder timing.

Getting data out

• Export orders by webhookPayload shape, retries and signature verification.
• Export CSV and JSONOn-demand exports per tenant and period.
• Use the developer APIPull orders, push status, authenticate requests.
• Bridge with Zapier, Make or n8nPackaged templates into common systems.

Connect API

• Learn the Connect verbsThe operations an external system can call.
• Authenticate Connect callsAPI keys, scopes and rotation.
• Bridge over MCPExpose Connect to MCP-compatible tooling.